Aloft Tulum

Av. Coba Mza 05 Lote 01, Tulum, 77780, Mexico
6.7
Pleasant, 78 reviews

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Aloft Tulum - Tulum

  • fitness centerfitness center
  • RestaurantRestaurant
  • Parking facilityOn-site parking
  • Pets allowedPets Allowed

Aloft Tulum has a restaurant outdoor swimming pool a fitness centre and bar in Tulum. 2.5 km from Tulum Archeological Site and 1.3 km from Tulum Bus station the property offers a garden and a terrace. The accommodation features a 24-hour front desk a business centre and organising tours for guests.

The rooms are fitted with air conditioning a flat-screen TV with satellite channels a coffee machine a shower a hairdryer and a wardrobe. At the hotel rooms come with a private bathroom with free toiletries. Aloft Tulum offers a continental or à la carte breakfast. You can play billiards at the accommodation and car hire is available. Bus station Tulum Ruins is 1.

9 km from Aloft Tulum while Parque Nacional Tulum is 3.4 km from the property. The nearest airport is Cozumel International Airport 64 km from the hotel.

Hotel Chain: Aloft Hotels

Facilities

Activities Activities

  • fitness center

Common areas Common areas

  • Garden

Food & Drink Food & Drink

  • Restaurant
  • Bar

General General

  • Golf Course
  • Elevator
  • On-site parking
  • Concierge services
  • Free Wi-Fi
  • First aid kit available

Languages Spoken Languages Spoken

  • English
  • Spanish

Media & Technology Media & Technology

  • telephone

Miscellaneous Miscellaneous

  • Air Conditioning

Pets Pets

  • Pets Allowed

Pool and wellness Pool and wellness

  • Outdoor pool

Reception services Reception services

  • Safety Deposit Box
  • 24-Hour Front Desk
  • Express Check-In/Check-Out

Safety & Security Safety & Security

  • 24-hour security

Aloft Tulum FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 15:00 and check-out can be done until 12:00.
What are some popular tourists attractions nearby Aloft Tulum - Tulum? Interesting place to explore in close proximity to the Hotel are Cesiak, Xcacel-Xcacelito and others.
What amenities/facilities are offered for guests at this hotel? The Hotel offers fitness center, Garden, Restaurant, Bar, Golf Course.
What eating options are available at the property? Guests can enjoy Restaurant, Bar.
Does the Hotel - Aloft Tulum have on-site parking facility? Yes, On-site parking facility available on-site.
Do guests get exercising facility on-site? Yes, guests have enjoy fitness center, Outdoor pool .
Can we bring pets at the hotel? Yes, Pets Allowed, but it's always best to call ahead to confirm.

Guest Score and Reviews


9.0

By: Bruno
Wonderful
2021-09-20

Traveller Type: young couple

9.0

By: David
Wonderful
2021-09-16

Traveller Type: review category business travellers

9.0

By: Saul
Wonderful
2021-09-03

Traveller Type: young couple

9.0

By: Annette
Wonderful
2021-08-26

Traveller Type: young couple
  : This was our first vacation in two years because of COVID and we wanted a small quaint place to stay. The Aloft Tulum did not disappoint. To our surprise the hotel had only been open 5 months when we stayed there. The rooftop poor and bar were our favourite spot. We relaxed and swam there almost every day which is surprising because we are not "pool" people. The food here was delicious and the drinks tasty. We recommend the guacamole and the cheese plate.My partner was violently sick the last two days of our stay and was unable to leave the room. The staff were absolutely wonderful. They kept checking in to see how he was doing and even checked on me because I was then 'alone" on vacation.Should we ever get to Tulum again, we will definitely be staying here. We were going to do an all inclusive at first, but switched to this hotel and we are glad we made the change.
  : The only thing missing for me was a facility to get a manicure, pedicure and massage. Other than that, the hotel was near perfect.

1.0

By: Seth
Very Poor
2021-08-03

Traveller Type: group
  : I am still due a $500 refund from my stay in July. I have emailed fdsupervisor@alofttulum numerous times, with no response, so there's very little I can say to make that any better.
  : The customer service has been less than desirable. At first the front desk processed the early check-out, told us there would be no problem, then asked for my banking info. And then nothing has happened since then.

8.0

By: Kalilah
Very Good
2021-07-31

Traveller Type: family with young children
  : Staff was really nice.Location btwn downtown and beach
  : Second room looked out to the hostel. Could hear their music .

9.0

By: Andrea
Wonderful
2021-07-26

Traveller Type: young couple

9.0

By: Amaris
Wonderful
2021-06-30

Traveller Type: with friends
  : The property was very clean and the staff were very friendly. The price wasn’t bad and it wasn’t far from El Centro.
  : The only con was that the food at the restaurants weren’t good at all but the breakfast was pretty good. The other con was construction was going on and that’s all you heard throughout the day in your room.

8.0

By: Sedrick
Very Good
2021-06-29

Traveller Type: young couple

9.0

By: _travelbug
Wonderful
2021-06-21

Traveller Type: family with young children
  : I originally booked a hotel on the main Tulum beach strip but due to seaweed season and the LOUD noise form local bars & restaurants I decided to relocate to Aloft which is just outside of the main strip. Aloft was just the oasis I was seeking!! Our room had a jungle view which made us feel like we were surrounded by nature. It was so QUIET and 1/4 the cost of the strip hotels :-). The staff was so helpful especially Enrique! The hotel is new, chic and modern and has 2 pools!! They also provide COVID testing at the hotel for $35. They offer breakfast in the morning and small bites at the rooftop pool.
  : No complaints! We went during the rainy season so it would be nice to heat the pools so we could enjoy, but thats just a minor suggestion. Thanks Aloft!!!

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